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Part of our mission at CCPA is helping you avoid claims and licensing authority complaints - that's what sets us apart from other providers. And we do this in a number of ways beyond Claims Protection and LicenseAssist.
When we say call us anytime, we really mean it. Got a question about a tricky situation with a patient? Need advice about a change to your practice? Wondering how to manage risk when taking on a locum or hiring a new associate? Our Claims Officers have likely heard many similar questions and are ready to offer advice and support.
We love to share our knowledge of risk management with members.
One of our favourite ways to do this is by going on the road and
speaking to you in person at various conferences and meetings.
But because we can't get to every single one of you, we have a
variety of educational resources online on our member portal to help you manage
your risk in practice.
Most members contact CCPA when something has already gone wrong. Don’t wait that long. Our Claims Officers are always available to answer your questions and offer advice to help you avoid the nastiest problems in practice.
You don’t have to be sure that you’re in a crisis to contact CCPA. Give us a call at the first sign of trouble. We will listen, offer our supportive guidance and advise you of the best way to proceed.
The only time you shouldn’t call CCPA first is in a health care emergency. If a patient is in real distress your first and only obligation is to ensure that potentially life-saving care is administered. If you’re ever in doubt, send the patient to a hospital. Then contact CCPA as soon as you are able.
